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Privacy Policy

Privacy Policy

Focal Point Security

Thank you for choosing to be part of our community at Focal Point Security (“Company”, “we”, “us”,
or “our”). We are committed to protecting your personal information and your right to privacy. This
privacy policy describes how we collect, use, store, and disclose information when you visit our
website (focalpointsecurity.com), interact with our advertisements, or use any of our services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at privacy@focalpointsecurity.com.

1. INFORMATION WE COLLECT

1.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Express interest in obtaining information about us or our products and services
  • Participate in activities on our website
  • Contact us via email, social media, or other communication channels
Depending on your interactions with us, the personal information we collect may include:
  • Contact information (name, email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Communication preferences
  • Information shared in communications with us
  • Other information you choose to provide

1.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:
  • Device and usage information (IP address, browser type, operating system)
  • Location data (inferred from your IP address)
  • Website activity (pages visited, time spent on pages, links clicked)
  • Cookies and similar tracking technologies

1.3 Information From Third Parties

We may receive information about you from third parties, including:

  • Business partners (when they share information with us)
  • Marketing and advertising agencies
  • Social media platforms (based on your interactions with our content)
  • Data analytics providers
  • Public databases

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

2.1 To Provide and Maintain Our Services

  • Deliver the services you have requested
  • Create and maintain your account
  • Process your transactions and payment details
  • Respond to your inquiries and support requests
  • Fulfill our contractual obligations

2.2 For Marketing and Communications

  • Send you marketing communications (with your consent where required by law)
  • Deliver targeted advertisements on our website and third-party platforms
  • Provide you with news, special offers, and general information about our products and services
  • Manage your communication preferences

2.3 For Business Operations

  • Develop and improve our website, products, and services
  • Understand how visitors interact with our website
  • Measure the effectiveness of our marketing campaigns
  • Detect, prevent, and address technical issues
  • Protect the security and integrity of our business

2.4 For Legal and Compliance Purposes

  • Comply with applicable laws, regulations, and legal processes
  • Enforce our terms, conditions, and policies
  • Protect our rights, privacy, safety, or property
  • Detect and prevent fraud and other illegal activities

3. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with the following categories of recipients:

3.1 Service Providers

We share your information with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information to perform these services. These may include:
  • Payment processors
  • Customer relationship management (CRM) providers
  • Email service providers
  • Web hosting providers
  • Analytics services
  • Marketing and advertising partners

Each service provider is contractually obligated to use your data only for the purpose of providing
their service to us and to maintain the confidentiality and security of your information.

3.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

3.3 Corporate Restructuring

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable
law, governmental requests, judicial proceedings, court orders, or legal processes.

3.5 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take
action regarding potential violations of our policies, suspected fraud, situations involving potential
threats to the safety of any person, or as evidence in litigation.

4. USE OF COOKIES AND TRACKING TECHNOLOGIES

4.1 Cookies

We use cookies and similar tracking technologies to access or store information. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. These technologies allow us to:
  • Remember your preferences and settings
  • Understand how you interact with our website
  • Personalize your experience
  • Measure the effectiveness of our marketing
  • Improve the security of our website

4.2 Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly
  • Preference cookies: Allow the website to remember your preferences
  • Statistics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track your activity across websites to deliver targeted advertising

4.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can:

  • Accept or decline cookies upon entering our website
  • Delete cookies from your browser
  • Set your browser to notify you when you receive a cookie
  • Activate "Do Not Track" features in your browser
Please note that refusing cookies may affect your ability to access certain features of our website.

5. THIRD-PARTY WEBSITES

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices
of any third-party sites or services.

6. SOCIAL MEDIA FEATURES

Our website may include social media features, such as Facebook, Twitter, and LinkedIn buttons or widgets. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly.
Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

7. FACEBOOK ADS AND ANALYTICS

7.1 Facebook Pixel

We use Facebook Pixel on our website, which allows us to:

  • Track conversions from Facebook ads
  • Build targeted audiences for future ads
  • Remarket to people who have already taken some action on our website
  • Analyze the effectiveness of our Facebook ads and website

7.2 Facebook Custom Audiences

We may use Facebook’s Custom Audiences feature to deliver targeted advertisements. This involves
uploading hashed customer information (such as email addresses) to Facebook, which then
matches this information with user profiles to show relevant ads.

7.3 Facebook Ad Settings

You can view and adjust your Facebook ad preferences through Facebook’s Ad Settings. This allows you to control what types of ads you see and limit certain data-driven targeting.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When deciding how long to keep your information, we consider:
  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and compliance requirements
When we no longer need to process your information, we will either delete or anonymize it, or if this is not possible, we will securely store your information and isolate it from further processing until deletion is possible.

9. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, and destruction. These measures include:
  • Encryption of sensitive data
  • Secure networks and systems
  • Access controls and authentication procedures
  • Regular security assessments
  • Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have various rights regarding your personal information, which may include:

10.1 Access Rights

You may have the right to request copies of your personal information. We may charge a fee for
this service.

10.2 Rectification Rights

You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

10.3 Erasure Rights

You may have the right to request that we erase your personal information under certain
conditions.

10.4 Restriction Rights

You may have the right to request that we restrict the processing of your personal information under certain conditions.

10.5 Object Rights

You may have the right to object to our processing of your personal information under certain conditions.

10.6 Data Portability Rights

You may have the right to request that we transfer the data we have collected to another
organization or directly to you under certain conditions.

10.7 Withdraw Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

11. CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 13 (or the applicable age
of digital consent in your jurisdiction). We do not knowingly collect personally identifiable
information from children. If you are a parent or guardian and you believe your child has provided
us with personal information, please contact us immediately. If we discover that a child has
provided us with personal information, we will delete such information from our servers
immediately.

12. DO NOT TRACK SIGNALS

Some web browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, our website does not currently respond to Do Not Track browser signals or mechanisms.

13. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices or for other
operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last
Updated” date at the top of this privacy policy. We encourage you to review this privacy policy
frequently to stay informed about how we are protecting your information.

If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes on our website or by directly sending you a notification. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

14. CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Focal Point Security [Your Company Address] Email: Phone Number] Website: privacy@focalpointsecurity.com Phone: [Your Phone Number https://www.focalpointsecurity.com
We will address your concerns and do our best to resolve any issues in a timely manner.

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Focal Point Security has been helping to protect property and sites from crime since 2013. Let us do the same for you so you can get on with business as usual without losing sleep.

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